Who we are

At Pergenza, we are committed to protecting your privacy and ensuring your personal information is handled securely. Our website address is: https://pergenza.com.

Comments & Reviews

When visitors leave comments or product reviews on the site, we collect the data shown in the form, along with the visitor’s IP address and browser user agent string to help detect and prevent spam. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment or review, your profile picture is visible to the public in the context of your interaction.

Media

If you upload images to the website (e.g., for customer reviews), you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

We use cookies to enhance your shopping experience. If you leave a comment or review on our site, you may opt-in to saving your name, email address, and website in cookies for your convenience. These cookies will last for one year.

Shopping Cart:

• We use cookies to keep track of cart data while you browse our store so your selected items are not lost.

• Account Login: If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will set up several cookies to save your login information and screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out, the login cookies will be removed.

Embedded content from other websites

Articles or product pages on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content.

Who we share your data with

We value your privacy and do not sell your personal data to third parties. We only share necessary information with trusted third-party services required to operate our store, such as secure payment gateways to process your transactions and shipping providers to deliver your orders. If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment or review, the content and its metadata are retained indefinitely so we can recognize and approve any follow-up comments automatically. For users that register on our website to make purchases, we store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information. Order information is securely retained for our administrative, legal, and tax records.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, security, or strict business transaction purposes.

Where your data is sent

Visitor comments and reviews may be checked through an automated spam detection service. Secure payment data is encrypted and transmitted directly to our authorized payment processors.